Join RCS Hospitality Group's Joyce M. Halama, CCM, for a presentation to the Oregon CMAA at Tualatin Country Club on Mapping Your Club's Member Service Journey for all Generations. With over 25 years of experience in the private club industry, Joyce specializes in overall club management and has an extensive background in topics as diverse as Board of Directors management, club politics, finance and budgeting, executive recruiting, transforming the overall hospitality operational experience, and food and beverage service. Joyce is a Certified Club Manager and is the primary trainer for RCS Food & Beverage Boot Camps™.‍