It's no surprise to most managers, but today's clubs host a wide range of complex demographics within their membership base each with their own specific needs.

It is officially the most wonderful time of the year with the 2020 CMAA World Conference and Expo kicking off next week in Grapevine Texas. We look forward to this event all year with the chance to see what's new in the industry, connect with friends and colleagues old and new, participate in education sessions, and so much more. See you there!

Just in time for a certain hospitality group’s collective giddyup to the Lone Star State, we thought it would be wrongheaded of us not to ponder; for just a spell, what sort of eats and drinks we might find ourselves indulging in during our temporary status as Dallasites at the upcoming CMAA Conference. It would seem that in Texas we have struck it rich with the official state dessert: the pecan pie.

We’ve had the pleasure of spending the past several days at the NGCOA Golf Business Conference and the PGA Merchandise Show. These events really get us excited for the direction that the industry is taking, and a topic that came up time and time again in both the sessions I attended, spoke at, and in casual conversation was what trends are going to keep the industry growing, and what we can do in the coming year to better recruit and retain the best employees.

2020 brings extra celebration and reflection as this year marks the 20th anniversary of RCS! RCS’ mission and vision has always been to be forward thinkers and evolve with the hospitality industry. At the time that RCS was founded, I felt that we as an industry needed to move faster, be more progressive, embrace technology and recognize a changing society. Most importantly, I wanted to help busy managers do their jobs more efficiently and provide another set of experienced hands for renovation projects, special events or staff/management training. That mission hasn’t changed but my world and that of RCS has grown beyond my imagination.

To our friends in the hospitality industry, ‘tis the season to be at the top of your game delivering amazing experiences to your customers as they partake in merriment this holiday season. It’s also a time when we are asked to attend company parties, friends’ holiday e...

The countdown is on! The new decade dawns in just five days and while some may still be luxuriating in holiday stretchy pants, RCS is putting a bow on the year that was 2019 and gazing out at the horizon to see what new food and dining trends are set to emerge in 2020....

Happy New Year from all of us at RCS! A new year brings much opportunity to reflect and remember how far we’ve come, celebrating wins, learning from mistakes and planning our next big thing! 2020 brings extra celebration and reflection as this year marks the 20th anniv...