Fun. Informative. Comprehensive. Proven.

Nationally renowned, the Food and Beverage Bootcamp™ is a full-day staff service training conducted by our RCS Experts, intended to boost your critically important food and beverage operations.

• RCS's Signature Program: PRIVATE CLUB 101
• Basics of Customer Service
• Using a Membership Profile System
• Membership Service Recovery Role Playing
• Proper Sequence of Service and Technical Skills
• Basics of Beverage and Wine
• Suggestive Selling Techniques
  
• Polish, Professionalism, and Positive Ways to Speak to Customers

A Typical Full-Day Agenda
7:30 a.m.: Continental Breakfast
8:00 - 9:30 a.m.: PRIVATE CLUB 101
9:45 - 11:00 a.m.: E.N.C.H.A.N.T.E.D. Service
11:00 a.m. - 12:30 p.m.: Working Lunch with Wine Seminar
12:30 - 1:00 p.m.: Member Service Recovery Competition
1:00 - 3:30 p.m.: Sequence of Serving + Suggestive Selling + "On Stage"
3:30 - 4:00 p.m.: Server Olympics